Contact us

Our services operate 24 hours a day. In an emergency or out of hours, you can view our service status at www.gradnoc.net/status

Sales

Email	sales@gradwell.net
Phone	01225 800800
SIP	sales@gradwell.net
Fax	01225 800801

Hosting and VoIP Support

Email	support@gradwell.net
Phone	01225 800888
SIP	support@gradwell.net
Fax	01225 800801

DSL/Broadband Support

Email	dsl-support@gradwell.net
Phone	01225 800889
SIP	dsl-support@gradwell.net
Fax	01225 800801

Billing

Email	billing@gradwell.net
Phone	01225 800880
SIP	billing@gradwell.net
Fax	01225 800801

Porting

Email	porting@gradwell.net
Phone	01225 800870
SIP	porting@gradwell.net
Fax	01225 800801

Postal Address

	Gradwell Dot Com Limited
	26, Cheltenham Street
	Bath
	BA23EX

The primary method for contacting Gradwell Support is via Email or the Online Support forms. Email support is provided 8am - 10pm 7 days a week. Our telephone support is available between 8am and 8pm Monday to Friday with limited cover on Saturday 9am-1pm. Cover outside of these hours is limited to emergencies only and may involve an additional charge.